This 10 year warranty is extended to the first user to be free from defects in workmanship and material under
normal use and conditions for a period of 10 years from the date of the original purchase. This warranty relates
to the bathtub shell, frame and finish. The finish's warranty does not apply to fading, cracking, delaminating or
blistering due to excessive wear, sun fading or scouring due to cleaning. Different warranty periods apply. The
tub and all its components including motors, electronic controls, waste and overflow, fittings and all plated
finishes are covered by a limited one year warranty, subject to verification of the defect or malfunction. All labor
and repair-related services are covered within the first 90 days of purchase. This warranty is non-transferable
and applies only to the original owneras stated on the original purchase order. Notification must be sent via
certified mail to 5701 NW 35 Avenue. Miami, FL 33142. The manufacturer will not be responsible for any water
damage to any structures or any property for any reason (including but not limited to manufacturer defects or
improper installation). Manufacturer will assume no responsibility for the loss of the system, inconvenience
due to loss, damage to real or personal property or any other consequential damage. Manufacturer will not
be liable for any incidental expenses or material charges in connection with removal or replacement of the
purchased part or any part or parts of the system. This warranty shall not apply to any type of failure resulting
from negligence, abuse, misuse, misapplication, improper installation, alteration or modification, chemical
corrosion or improper maintenance. Every walk-in tub must be installed by a licensed plumber, electrician
and/or contractor; Failure to do so will hereby void the warranty. There will be a charge for replacement parts
or the replacement of the entire electrical unit if the defective unit is returned for any of the reasons listed
NOTE: within the limited one year wa rranty, there will be a prorate d charge for any electrical
and plate d replacements parts, including shipping and handling charges.
Manufacturer reserves the sole authority to make any type of warranty changes at any time. The manufacturer
will not be responsible for any warranty information that is being misrepresented by outside sources including
dealers, retailers, distributors or contractors. Manufacturer does not warranty the installation, plumbing or
electrical related connections, of any of our products including Walk-In Baths, shower pans or shower stalls.
Improper or negligent installation of the product or other components, alteration made of, or alterations
or medications to the system, may cause the product or the system to malfunction. Such problems are
not covered by warranty. Manufacturer warranties the door seal for the life of the unit under normal use
and conditions. This warranty shall not apply to any failure resulting from negligence, abuse, misuse,
misapplication, alternation, or medication or improper maintenance.
The replacement door seal will be issued to the end user and it will be the responsibility of the end user to
determine the means of installation. Manufacturer will not be liable for any incidental expenses or material
charges in connection with removal or replacement of the door seal.
NOTE: TO THE EXTEND PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANT ABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. SPA WORLD CORP AND SELLER HEREBY
DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or
limitation special, incidental or consequential damages, so these limitations and exclusions may not apply to
you. This warranty gives you specific legal rights. You may have other rights, which vary from state/province
to state province. All lawsuits must be filed in Dade County, Florida. Tub units are for residential use only.
Requests for returns and / or changes must be made within 30 days of receipt of product. The product must
be in its original packaging and received in saleable condition. All returns receive a 20% restocking fee plus
all freight costs of the original shipment and return shipment to Meditub. All requests for returns must be
approved by Meditub and have an assigned Return Merchandise Authorization number (RMA#).